We collect information to provide better budget planning services and improve your financial management experience. The types of information we gather include:

We also automatically collect technical information when you visit our website, including your IP address, browser type, operating system, and pages visited. This helps us understand how people use our service and where we can make improvements.

If you contact our support team, we keep records of those conversations to help resolve your questions and improve our service quality.

Your information helps us deliver personalized budget planning services and maintain the security of your account. Here's how we use different types of data:

• Service Delivery: We use your financial information to create customized budget plans, spending insights, and financial recommendations tailored to your situation.
• Account Management: Your contact information helps us communicate important updates, security alerts, and service changes.
• Customer Support: When you reach out for help, we use your information to provide relevant assistance and track resolution of your issues.
• Security: We monitor usage patterns to detect suspicious activity and protect your account from unauthorized access.
• Service Improvement: Anonymous usage data helps us understand which features work well and what needs enhancement.

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Under Thailand's Personal Data Protection Act (PDPA), we ensure all data sharing complies with local privacy regulations and requires appropriate safeguards for your information.

You have several rights regarding your personal information. Here's what you can do:

We take protecting your information seriously and use multiple layers of security:

• Encryption: All data is encrypted both when stored on our servers and when transmitted between your device and our systems using industry-standard protocols.
• Access Controls: Only authorized employees can access personal information, and they're required to maintain confidentiality.
• Regular Security Audits: We conduct regular security assessments and updates to protect against new threats.
• Secure Data Centers: Your information is stored in professionally managed data centers with physical security measures.
• Backup Systems: We maintain secure backups to prevent data loss while ensuring backup data receives the same protection as primary data.

We retain your information for as long as your account is active or as needed to provide services. Financial data used for budget planning is kept for up to 7 years after account closure to comply with financial record-keeping requirements.

When we no longer need your information, we securely delete it using methods that make recovery impossible.

We use cookies and similar technologies to improve your experience on our website. These small files help us remember your preferences and understand how you use our service.

Some cookies are necessary for basic website functions and can't be disabled. Others are optional and help us provide better service. You can adjust these preferences in your account settings.

We don't use tracking technologies for advertising purposes or share cookie data with advertising networks.

Braintransferzone is designed for adults managing their finances. We don't knowingly collect information from children under 18 years old.

If we discover that we've collected information from someone under 18, we'll delete it immediately. Parents or guardians who believe we may have collected their child's information should contact us right away.

Our budget planning services require users to be at least 18 years old or have parental permission to create an account.

While Braintransferzone operates primarily in Thailand, some of our service providers may process data in other countries. When this happens, we ensure your information receives the same level of protection.

We use appropriate safeguards such as standard contractual clauses and adequacy decisions to protect your data during international transfers. Your information is always subject to this privacy policy regardless of where it's processed.

We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through:

• Email notification to your account address
• Prominent notice on our website
• In-app notification when you next log in

We'll give you at least 30 days notice before any material changes take effect. Your continued use of our service after changes become effective means you accept the updated policy.

Previous versions of this policy are available upon request if you'd like to review what has changed over time.